SHIPPING & RETURNS

At Tretinoin Beauty, we are committed to providing our customers with a seamless and hassle-free shopping experience. This includes ensuring that your orders are processed and delivered in a timely and efficient manner. Below is our shipping policy to help you better understand our process and procedures.

 

1. Order Processing:

Upon receiving your order, our team will process and pack it within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

 

2. Shipping Methods and Delivery Time:

We offer standard shipping through reliable carriers such as Royal Mail Tracked. The estimated delivery time for standard shipping is 1-3 business days. 

 

4. Order Tracking:

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website or through the carrier's website.

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6. Shipping Address:

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for any delays or delivery failures due to incorrect or incomplete shipping information.

 

7. Delivery Issues:

In the rare case that your order is lost or damaged during shipping, please contact us immediately with your order number and details of the issue. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.

 

8. Order Cancellations and Modifications:

If you need to make changes or cancel your order, please contact us within 24 hours of placing your order. After this time, we cannot guarantee any modifications or cancellations.